Case Study
Electric Utility with operations in multiple countries updates operating model
Client challenge
A Canadian utility was going through a reinvention after 100 years in business.
Their basic ERP platform was SAP, but it had originally been implemented with key modules missing.
Solution
Facilitated a series of workshops to integrate both leading processes in Finance along with SAP capabilities to support updated processes.
Developed new operating model to support operations in multiple countries.
Documented all process decisions with detailed process flows showing organizational handoffs and key internal control points.
Impact on client's business
Developed a new operating model to support Finance operations
Delivered a complete set of process documentation that clearly illustrated data movements and organizational handoffs between stakeholder groups.
Provided key SAP configuration updates required to support new operating model and processes.