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Genpact plans to double US headcount in 2-3 years

A number of India-based companies have made no secret of their desire to break the mold of an "Indian only" company.  Many have established country presences in the U.S., the U.K. and elsewhere.  In a recent news article, The Hindu Business Line reported that Genpact plans to substantially add to their headcount in the U.S.  

An excerpt from the article:

Offshore BPO major Genpact is planning a major ramp-up of its ‘onsite' presence by doubling the US workforce to 2,000 professionals in the next 2-3 years. It currently has about 1,000 professionals in the US, across functions such as revenue cycle management, mortgage processing and loan modification.

“This whole area of business process management and driving improvement in business processes will demand more onsite presence, more domain-specific capabilities and very high-skilled re-engineering capabilities. I think we need to be closer to our customers when we do this kind of work. So we are very comfortable from a business model and demand perspective, with regard to our hiring plans in the US,” the Genpact President and CEO, Mr Pramod Bhasin, told Business Line.

You can read the full article here: Genpact plans to double US headcount in 2-3 years